Install Q1. I want to download POS IN CLOUD application, where do I go?

posted Jun 20, 2013, 1:00 AM by Edward Lin

From your tablet go to "Google Play" for Android platform tablets.
Go to "App Store" for Mac platform tablets. 

Enter "POSINCLOUD" in the search box and download the application.

Or from our website:
Please go to www.posincloud.com click on "Free Trial", sign in with Facebook or Google account, and click the download from top left corner to download the application.

Install Q2. I have installed "POSINCLOUD" on my tablet but I do not have a "Token" what do I do?

posted Jun 20, 2013, 12:56 AM by Edward Lin

You will need to sign up for the Free Trial, once signed up, a token will be given to you, please enter the token to activate the "POSINCLOUD" application on your tablet.

If you have already signed up for the Free Trial, but have forgotten the Token, please login with the Google or Facebook account that you signed up with, on www.posincloud.com

Under "Settings" then "All Devices and Licenses" you will find the Token.

Q1. How do I upload my product list on to the tablet?

posted Jun 19, 2013, 11:54 PM by Edward Lin

Method 1: Download the Excel file from POS in Cloud website and fill in your product list.

Then in "Item Management" choose "Items Import and Set", then "Import" hit "Browse" and finally the upload icon button.

Method 2: Login to the POS in Cloud website "Item management" then choose "Product Items" "New" and enter product details and "Confirm" at the end.

Q2. I want to be able to see the images while I am taking the order, how do I do that?

posted Jun 19, 2013, 11:54 PM by Edward Lin

You can upload pictures while entering your product list, if you have already entered your product list, then click "Edit" and upload your image from there.

Please note: jpg, gif, png formats are supported, images cannot exceed 144 x 78 pixels. Only 1 image per item is allowed.

POS in Cloud Training Video

Q3. How do I set sub-categories such as size of drinks or choice of side dishes?

posted Jun 19, 2013, 11:53 PM by Edward Lin

From "Item Management" go to "Additional Options", click "New" then enter your Sub-categories in the pop-up window

Then, in "Item Management" and "Option Group" add the number of options you want under your sub-categories"

POS in Cloud Training Video

Q4. How do I number my tables?

posted Jun 19, 2013, 11:52 PM by Edward Lin

Under "Settings" and "Table Setting" you will be able to add, delete tables, as well as enter detailed information such as, table number, number of seats, seating area etc

POS in Cloud Training Video

Q5. How do I take an order?

posted Jun 19, 2013, 11:51 PM by Edward Lin

For Take Outs, click the Order button from Home page, categories are on top, subcategories is below. 

For In-house dining pleas click the Table button, choose a table, then click "New Ord" to start ordering

For special discounts, click the discount button, this can be set for special orders etc

YouTube Video

Q6. How to add an order to an existing order?

posted Jun 19, 2013, 11:49 PM by Edward Lin

Click the table of your customer from the home screen, either:

First method, click on the existing order and add to the existing order


Second method, click "new order" to add a separate order

YouTube Video

Q7. How do I view the entire orders in the restaurant?

posted Jun 19, 2013, 11:45 PM by Edward Lin

Click the bills button in home screen, this shows all the Open orders, click "All Orders" to show all of the orders. 

White: Open orders
Blue: Confirmed orders
Yellow: Closed orders
Red: Cancelled orders

Note: Click on the Question mark on the top right corner to shows this information.

YouTube Video

Q8. How do I view the status of the tables?

posted Jun 19, 2013, 11:43 PM by Edward Lin

On the home screen, the table are color-coded. 

Blue: empty tables
Brown: occupied tables
The red number next to it shows the number of orders of that table

YouTube Video

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